Shipping Policy
1. Order Processing Time
Once your order is placed, we process it within 1-3 business days. Orders are fulfilled Monday through Friday, excluding holidays, to ensure the highest quality standards. You’ll receive a confirmation email as soon as your order is ready for shipment.
2. Shipping Times
We partner with reliable fulfillment centers to offer timely deliveries. Estimated shipping times by region are:
- United States: 3-7 business days
- Canada: 5-10 business days
- Europe: 5-10 business days
- International: 10-30 business days
Please note, these are estimates, and factors like holidays, weather, and postal delays may affect delivery times.
3. Shipping Rates
Shipping costs are calculated based on product type, order quantity, and destination. Accurate shipping rates are displayed at checkout for your review before completing your order.
4. Order Tracking
Once shipped, you’ll receive a tracking number by email, allowing you to monitor your package from dispatch to delivery. Please allow up to 48 hours for tracking updates.
5. Custom & Import Fees
For international orders, customs fees or import taxes may apply and are the customer’s responsibility. Check with your country’s customs office for more information on possible fees.
6. Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at Contact us. We will work with our fulfillment team to locate your order and discuss options for reshipment or refund based on our policy.
7. Incorrect Address
It’s essential to double-check your shipping address at checkout. We cannot guarantee that incorrect addresses can be corrected after ordering, but contact us at Contact us as soon as possible if you notice an error.
8. Returns Due to Failed Delivery
If an order is returned to our fulfillment center due to a failed delivery attempt, we can assist in re-shipping it. Additional shipping charges may apply.
9. Contact Us
For questions or assistance with your order, reach out to us at Contact us. We’re here to ensure your order reaches you smoothly!